DTRC, your premier destination for comprehensive training Security Culture, Risk Management, Hostile Environment Awareness Training, Due Diligence, Behavioural Detection, Close Protection and Custom Training for individuals and organisations to navigate challenges confidently and effectively.
In an era where threats are complex, unpredictable, and often hidden in plain sight, the difference between security theatre and real assurance lies in people — not just processes, passwords, or polished presentations. That’s where the C.A.R.E.™ Model comes in.
Four simple pillars, yes — but together they form the backbone of a resilient, adaptive, and intelligent security ecosystem. This isn't theory. It's boots-on-ground practical, leadership-led, and culturally intelligent. And it works — because people make it work.
Let’s be blunt — if security is seen as "someone else’s job", you’ve already lost. A strong security culture creates a shared mindset where everyone from the boardroom to the boiler room takes ownership. It's not about paranoia, it’s about pride.
A positive culture means:
And when culture leads, compliance follows naturally. Forget tick-boxes — this is about real behaviours, underpinned by trust, accountability, and purpose.
You can’t secure what people don’t notice — or worse, don't care about. Awareness is the radar; acceptance is the engine. Together, they build a team that’s alert, engaged, and part of the mission.
We train people to look up, not down. To see the unusual, to question the norm, and to understand their role in the bigger picture. It’s about empowering your people with the ‘why’ — not just the ‘how’.
Get this right, and the team becomes a force multiplier — able to identify risks early, respond fast, and feed intelligence back into the system. That’s not just awareness. That’s operational agility.
Security isn’t a department. It’s a duty. Every person in the organisation has skin in the game, whether they realise it or not. That’s why the R in C.A.R.E.™ isn’t for “rules” — it’s for Responsibilities.
And here’s the magic: once people understand the impact they can have, they start to own it.
Responsibilities are about:
You don’t need superheroes. You need people who give a damn.
The final piece is Education — but not the dull, generic e-learning kind that gets skipped faster than a YouTube ad.
We’re talking continuous, relevant, and human education. Practical tools. Real case studies. Lessons that stick. Delivered in a way that resonates with every role, rank, and background.
Because let’s face it: security threats don’t send invites. But a well-educated team doesn’t need one — they’re ready.
Education builds:
In short, it transforms awareness into action.
By embedding the C.A.R.E.™ Model into your organisation, you’re not just building a safer environment — you’re creating a culture of vigilance, respect, and shared responsibility.
“By utilising the C.A.R.E.™ system — Culture, Awareness, Responsibilities, and Education — we turn risk assurance into a collaborative, scalable, and effective force across the business.”
It’s human. It’s holistic. It’s honest.
And it works — because people matter.
© Wayne Grove – C.A.R.E.™ Model is a registered methodology under Down The Range Consortium (DTRC). All rights reserved. No reproduction or duplication without written permission from the author.
Why us?
Whether you're looking to enhance your personal safety skills or seeking top-notch training solutions for your team, we are your trusted partner in security education.
Expert Instructors: Learn from seasoned professionals with real-world experience in security, risk management, and close protection.
Customised Solutions: We tailor our training programs to meet your specific needs, ensuring practical and relevant skills development.
Global Reach: Whether you're based in the UK or anywhere worldwide, our training services are accessible to individuals and organisations across borders.
Compliance and Certification: Our courses are designed to meet industry standards and regulatory requirements, providing you with recognised certifications upon completion.
Join DTRC on a journey to excellence in security and risk management. Empower yourself or your team with the knowledge and skills needed to thrive in today's complex and challenging environments. Contact us today to explore how we can elevate your training experience and ensure a safer and more secure future.
Travel Safety Management Training
Ensure the safety and well-being of your employees while they travel for work with my comprehensive Travel Safety Management Training. Designed for organisations of all sizes and industries, this training program equips your staff with the knowledge and skills needed to mitigate risks and handle emergencies effectively while traveling on business.
Training covers a range of essential topics, including:
Understanding travel risks: Learn how to identify and assess potential hazards, from transportation-related risks to health and security concerns in different destinations.
Developing a travel safety policy: Establish clear guidelines and protocols for safe travel, including pre-trip planning, emergency communication procedures, and incident reporting.
Personal safety and security: Equip travellers with strategies for staying safe in unfamiliar environments, including tips for avoiding theft, scams, and other common dangers.
Emergency preparedness: Prepare travellers to respond effectively to emergencies such as natural disasters, medical emergencies, and security incidents.
Cultural awareness and sensitivity: Foster cultural competence and respect for local customs and norms to promote positive interactions and minimise misunderstandings abroad.
Technology and tools: Explore the latest travel safety resources and technology solutions, from travel tracking apps to emergency response platforms.
Delivered by an experienced instructor with expertise in travel safety and risk management, my training programs are interactive, engaging, and will be tailored to meet the specific needs of your organisation. Whether your employees travel occasionally or frequently, my goal is to empower them with the knowledge and confidence to navigate the world safely and securely.
Contact me today to learn more about how my Travel Safety Management Training can support your organisation's duty of care obligations and enhance the safety of your traveling employees.
Insider Risk and Anti-Phishing Training
Protect your organisation from insider threats and phishing attacks with a comprehensive training program. Designed specifically for businesses in the UK, this training equips your employees with the knowledge and skills to identify, mitigate, and prevent insider risks and phishing attempts.
Key Features:
Understanding Insider Risks: Learn how to recognise the signs of insider threats, including malicious intent, negligence, and human error. Explore real-life case studies and examples to understand the impact of insider risks on businesses.
Phishing Awareness: Gain insight into the tactics used by cybercriminals to trick employees into revealing sensitive information or installing malware. Learn how to spot phishing emails, websites, and other malicious communications.
Best Practices for Prevention: Discover best practices and practical strategies for preventing insider risks and phishing attacks. From implementing strong password policies to conducting regular security awareness training, learn how to create a culture of security within your organisation.
Incident Response: Develop an effective incident response plan to address insider threats and phishing incidents promptly and efficiently. Learn how to contain, mitigate, and recover from security breaches while minimising damage to your organisation.
Compliance and Regulations: Stay up to date with relevant UK data protection laws and regulations, including the General Data Protection Regulation (GDPR). Understand your legal obligations and ensure compliance with data protection standards.
Interactive Learning: Engage your employees with interactive, scenario-based learning modules that simulate real-world insider risk and phishing scenarios. Reinforce learning with quizzes, assessments, and interactive exercises.
Customisation Options: Tailor the training content to align with your organisation's specific needs, industry requirements, and compliance standards. Choose from a range of delivery options, including e-learning modules, instructor-led training sessions, and blended learning approaches.
Empower your employees to become the first line of defence against insider risks and phishing attacks. Contact us today to learn more about our Insider Risk and Anti-Phishing Training offerings and how they can help strengthen your organisation's security posture.
Elevate Your Security Culture with Our Training Program
Build a resilient security culture within your organisation with our comprehensive training program. Designed to empower employees at all levels, our training equips your team with the knowledge, skills, and mindset to enhance security awareness, minimise risks, and protect sensitive information.
Key Features:
Security Awareness Training: Educate employees on the latest security threats, including phishing attacks, malware, social engineering, and more. Through engaging content and real-world examples, we foster a deeper understanding of security risks and best practices.
Cultivating a Security Mindset: Instil a proactive and vigilant approach to security among your workforces. Our training emphasizes the importance of individual responsibility and accountability in maintaining a secure environment.
Risk Identification and Mitigation: Equip employees with the tools to identify potential security risks and take appropriate action to mitigate them. From recognising suspicious emails to safeguarding physical assets, our training covers a range of risk scenarios.
Compliance and Regulatory Requirements: Ensure compliance with relevant data protection regulations and industry standards. Our training provides insights into legal requirements and helps employees understand their role in maintaining compliance.
Creating a Positive Security Culture: Foster a culture of collaboration, trust, and transparency around security matters. Our training encourages open communication channels and promotes a sense of collective responsibility for security. I get people to care!
Continuous Learning and Improvement: Keep pace with evolving security threats and trends through ongoing training and education. Our program offers regular updates and refresher courses to reinforce learning and adapt to emerging challenges.
Customised Solutions: Tailor the training content to align with your organisation's specific needs, industry sector, and risk profile. Choose from a variety of delivery formats, including e-learning modules, workshops, webinars, and more.
Empower your employees to become active participants in your organisation's security posture. Elevate your security culture with our training program and strengthen your defence against cyber threats. Contact me today to learn more about how we can support your security initiatives.
Elevate Your Close Protection Skills with Our SIA Standard Training
Unlock new opportunities in the field of close protection with our comprehensive training program designed to meet the rigorous standards set by the Security Industry Authority (SIA) in the UK. Whether you're looking to launch a career in close protection or enhance your existing skills, our course provides the knowledge, practical experience, and certification you need to succeed.
Key Features:
SIA Compliance: Our training program is fully compliant with the standards set by the Security Industry Authority (SIA), ensuring that you receive the highest quality education and certification recognised across the UK security industry.
Expert Instruction: Learn from seasoned professionals with extensive experience in close protection and security operations. Our instructors bring real-world insights and practical know-how to every training session, providing you with invaluable guidance and mentorship.
Comprehensive Curriculum: Covering a wide range of topics essential to close protection operations, our curriculum includes modules on threat assessment, risk management, conflict resolution, surveillance techniques, emergency response, and more.
Hands-On Training: Put theory into practice with hands-on exercises and simulations designed to simulate real-world scenarios. Develop essential skills in threat detection, defensive driving, first aid, and protective security measures under the guidance of our expert instructors.
Industry Networking: Connect with fellow professionals and industry experts through networking opportunities and collaborative learning experiences. Build relationships, share insights, and expand your professional network within the DTRC community.
Career Support: Receive personalised career guidance and support to help you navigate the job market and pursue exciting opportunities in close protection. We're here to assist you every step of the way.
Flexible Learning Options: Choose from a variety of flexible learning options, including in-person classes, online modules where suitable, and blended learning formats to accommodate your schedule and learning preferences.
Gain the skills, confidence, and certification you need to excel in the dynamic field of close protection. Join our SIA standard training program and take the first step towards a rewarding career in security. Contact us today to learn more.
Prepare for High-Risk Environments with Our H.E.L.P
Equip yourself and your team with the essential skills and knowledge to operate safely and effectively in hostile environments around the world. Our comprehensive H.E.L.P™ is designed for media professionals, NGO workers, corporate travellers, and individuals seeking to mitigate risks and navigate challenging situations with confidence.
Key Features:
Global Expertise: Led by subject matter experts with extensive experience in high-risk environments, our program provides practical insights and invaluable guidance based on real-world scenarios from diverse regions worldwide.
Tailored Training: Our training sessions are tailored to the specific needs and concerns of your organisation or group, ensuring that participants receive relevant, up-to-date information and skills applicable to their roles and responsibilities.
Comprehensive Curriculum: Covering a wide range of topics, including risk assessment, situational awareness, crisis management, first aid, travel security, digital security, and cultural sensitivity, the program prepares participants to anticipate, recognise, and respond effectively to potential threats and challenges.
Hands-On Exercises: Engage in hands-on exercises, simulations, and practical drills designed to simulate realistic scenarios and reinforce key learning objectives. Develop essential skills in conflict resolution, emergency first aid, defensive driving, and more under the guidance of our expert instructor.
Interactive Learning: Foster collaboration, communication, and critical thinking through interactive learning activities and group discussions. Share experiences, exchange insights, and learn from the diverse perspectives of fellow participants in a supportive and engaging environment.
Post-Training Support: Receive ongoing support and resources to reinforce learning outcomes and address specific concerns or challenges encountered in the field. I remain available to provide guidance, advice, and assistance whenever needed.
Global Accessibility: With training sessions available globally, we offer flexible delivery options to accommodate your organisation's needs and preferences. Choose from in-person training at our designated facilities, virtual training sessions, or customised on-site training at your location.
Empower yourself and your team to operate confidently and safely in hostile environments with our comprehensive training program. Contact us today to learn more about our training offerings and schedule your next training session with our expert instructors.
Overview of the importance of spectator safety in events.
Understanding legal responsibilities and duty of care.
Introduction to key concepts such as crowd management, risk assessment, and emergency procedures.
Understanding Crowd Dynamics:
Working with The Square Metre Group -
Exploring the behaviour of crowds in different settings.
Recognising factors that influence crowd behaviour.
Techniques for crowd management.
Venue Safety and Design:
Assessing venue layouts and configurations for safety.
Identifying potential hazards and risks in event venues.
Implementing effective crowd flow and access control measures.
Risk Assessment and Management:
Conducting comprehensive risk assessments for events.
Identifying and prioritising potential risks to spectator safety.
Developing risk management strategies and contingency plans.
Emergency Preparedness and Response:
Establishing emergency response protocols and procedures.
Training staff and volunteers in emergency evacuation and crowd management techniques.
Coordination with emergency services and agencies. (METHANE etc).
Communication and Crowd Control Techniques:
Effective communication strategies for managing crowds during events.
Implementing crowd management techniques to prevent incidents and maintain order.
De-escalation strategies for handling confrontational situations.
Health and Safety Considerations:
Ensuring compliance with health and safety regulations and guidelines.
Providing first aid and medical support services for spectators.
Addressing accessibility and special needs requirements.
Training and Staff Development:
Developing training programs for event staff, stewards, and security personnel.
Conducting regular training sessions and drills to reinforce safety protocols.
Evaluating and assessing staff competency and performance.
Case Studies and Best Practices:
Reviewing real-life examples of successful spectator safety management.
Learning from past incidents and applying lessons to future events.
Incorporating industry best practices and standards.
*Tabletop Exercises, Terrorism Awareness & Behavioural Detection available.
Email: wayne@dtrc.uk
*We are available 24/7 for our clients when pre - arranged.
*we will endeavour to respond to all out of office emails within 24 Hrs unless otherwise engaged.